1bed / 1bath Privat duplex - Nära till strand, middag, shoppning
Dave and Shelly Kievit
Allmänt om fastigheten
No Smoking On The Property
Minimiålder för huvudgäst:50
Maximalt antal hyresgäster:2
Minimize noise after 10:00 p.m. In consideration of others.
No overnight guests other than the rental party. If this is violated, rental party will be immediately evicted with no refund.
Parking for maximum of 2 vehicles in the drive designated for your rental. Parking on the street is not allowed.
100% återbetalning om avbokad minst 60 dagar innan ankomstdatumet 50% återbetalning om avbokad minst 30 dagar innan ankomstdatumet
Huge bugs and Fraudulent charges
I really dont like leaving negative feedback, but the owners of this property are not at all what we're used to on VRBO and other similar services and I felt I had to let others know. We travel often, use these services all the time, and haven't had any issues in over a decade....until we stayed here. Initially, everything was fine. The place was clean and well stocked for basic needs during our stay. We were happy with check in etc and we let them know in a kind email. However, after a day, we killed our first roach and on day three were scared by a huge roach that ran out from behind the coffee maker. I'm not great with bugs, so while this might not bother other renters, I was happy to leave after that. We let the owners know and didn't complain since we were leaving, but to our shock, after checking out the owners retaliated by claiming we created a leak in their sink that they had to repair after we left - charging us our security deposit. That leak in their sink was there due to wear and tear and their own negligence in keeping up their property, we didn't create it. That was a fraudulent charge. Illegal. And an awful ending to our stay. We will be following up with VRBO to let them know of the character of these owners, but also wanted to let other know this was a Christmas visit with family in Naples and unlike any other stays we've had in over a decade of using VRBO. Other owners would likely apologize profusely for the bug issue. These owners tried to deny what we saw and lied about the leak issue. Unbelievable. And unfortunate. This is the first negative review I've written, but fraud is a serious issue. And a character issue if you ask me.
Of the (24) 5 Star reviews we've received within a 3 year period, yours is the first negative review we have ever had.
Coincidentally, you are the first guest we have ever had where we have retained a PORTION of their damage deposit.
We meet our guests upon arrival or follow up with them after their arrival to insure they have everything they need. You assured us that everything was perfect. Had you notified us at this time of anything broken, we would have taken care of it immediately. The broken sprayer caused damage to the kitchen cabinet below. The dryer was working prior to check in and not working after check out. Thank you for letting us know you had checked out early. It was at that time you told us about the palmetto bug to which our response was "I'm sorry for that, this is a first because we spray for bugs all the time however, with rains they sometimes come in through open doors."
We are not doubting what you saw. However, upon cleaning there was no evidence of any bugs. Palmetto bugs/cockroaches leave tracks or droppings.
You also stated, "All was good. No damage." You apologized for not cleaning the kitchen better because you had a phobia of those things. I interpret that to mean the bugs. In your closing, you said you had had a great stay and thanked us for our hospitality. We regret having upset you with this situation.
We emphasize good communication with our guests during their stay. This is why we meet with them or follow up shortly after their check in to ensure they are satisfied. We can't fix something if our guest doesn't communicate the problem to us. We have had new guests and many returning guests each year. Some of them break things from time to time. They notify us of the damage. We fix it immediately and do not charge any damage deposit for repair or parts. We appreciate it when we are notified. It makes for a nice stay for our guests and it makes us appreciate having them stay with us.
Loved this bungalow....home away from home!
Communication with Shelly was great. I have rented many properties and this one is at the top of the list. The unit was absolutely immaculate. The bed was comfortable and I loved the layout. It felt very open and spacious. We had everything we needed and as other reviewers have said Shelly provides all kinds of extras Fresh bouquet of flowers, a bottle of wine, water, snacks, coffee, tea etc. Most rentals do not provide items such as cream, sugar, olive oil etc. Shelly provides these as well as soaps, shampoo and high end linens and towels. Close to the beach we made use of the cooler and beach chairs also provided. Thank you Dave and Shelly. Our experience was perfect. Highly recommend this bungalow.
Thank you Cathy!
Adorable, immaculate and spotless bungalow
The bungalow was so cute, super clean, comfortable bed and had everything we needed. It’s located in a quiet area just minutes from the beach. Quality workmanship, comfortable bed, clean, immaculate, and terrific hosts made for a 5 star rating from us. Would definitely stay here again!
Thank you Kathie and John for taking the time to provide such a great review of the Bungalow.
We are so fortunate to have wonderful guests such as yourselves stay with us.
Dave and Shelly
Best little spot we've ever been
Stay here! There are just so many extras that they throw in. Most condos are bare at best. Clean if you're lucky. Not this place! Spotless! Perfect condition! Beautiful decorating! Its the little things that matter, like flowers on the table, a bottle of wine in the fridge, snacks for your arrival, beach chairs and cooler you can use, beach towels and beach blanket to barrow, extra linens, washer and dryer with detergent, toilet paper, paper towels and cleaning supplies already there, extra bathing towels, cleaning towels, hangers in the closet. Its your home away from home!
No its not on the beach. No its not extravagant. It is perfect though. Beaches are 10-20 minutes away. Walmart is around the corner. I recommend you shop there. The neighborhood is quiet. The porch is lovely and clearly landscaping is in process. The owners greet you on the first day. There is a folder of useful info and a parking pass on the counter. As you see the extras never end!
Give this couple your business. Its clear they put a great amount of care into every stay. Customer service is back!
Rainbow Bungalow Delight
The Bungalow exceeded our expectations! Shelly and Dave were absolutely a class act and made our stay most enjoyable. Immacutely clean and ever so cozy. The amenities were appreciated and the fruit, snacks and bottle of wine were wonderful. They even had a beach pass, beach chairs, umbrellas and a cooler available for our use. We loved the location and proximity to beaches, restaurants and surrounding activities ...it was perfect and would not hesitate to stay next time down. Grateful thanks to our hosts!
Sam & Mary
Thank you Sam and Mary for providing such a great review! If you decide to return to this area, we'd love to have you stay with us again.
Have a wonderful summer!
Dave and Shelly
Charming, cozy duplex which is immaculate and well equipped.
This was our second year in this unit and we could not be happier with it. It is perfect for two and is conveniently located to all services. Best of all, it is close to Delnor-Wiggins Pass State Park which has a wonderful beach and is the best place to watch sunset.
Thank you for your good words Robin. We look forward to having you and Bob return again next year!
30 minuter från Southwest Florida International Airport (RSW).
Beläget i ett lugnt område, är hyran en 1 säng 1 bad duplexenheten. Gångavstånd till 24 timmar. WalMart, Publix livsmedelsbutik, Trader Joe, flera banker, stort utbud av restauranger och barer och köpcentrum. 1. 5 miles från stranden. 1. 2 miles till Neapel Urgent Care och North Collier Hospital. Detta område är destination på grund av närheten till "The Park" till stränder, shopping och restauranger.
Dagsutflykter kan omfatta: Botaniska trädgården, Korkskruv Sanctuary, Neapel Zoo, Fort Meyers Beach, Everglades nationalpark, Seminole Casino Hotel Immokalee, Tin City och Marina (Neapel) och Bonita Springs Dog Track.