4/10 Dåligt
Grimes D.
12 april 2024
Gillade: Läge och annonsens riktighet
Gillade inte: Renlighet, incheckning och kommunikation
Casa Paulson
Wonderful location and grounds. View is amazing.
This is where it stops!
We were never greeted by the property manager, only given a code.
There were problems from the beginning. We paid for a three bedroom one downstairs. , two suites upstairs. 4 bathrooms.
One suite and bathroom were locked off. So we had no access to them.
When trying to get hold of property manager it was difficult.
Inside of villa was dirty and when walking on floors our feet were dirty.
Kitchen and counters had not been cleaned along with all appliances.
Bedding, sheets and towels were worn and ripped.
Pool could not be used until 4th day when it was finally cleaned.
I spoke with Owner, and although he addressed some of the issues he still would not explain why what was advertised we didn’t get. I tried to keep a negative review out of Vrbo but found to many issues to ignore.
5 ladies that travel together every year we realize nothing is ever perfect and we learn to adjust.
But this is the first time we have been totally ignored and left to our own problem solving
Grimes D.
Bodde här 8 nätter i april 2023