2/10 Väldigt dåligt
Morgan W.
10 april 2024
Gillade: Läge
Gillade inte: Incheckning och kommunikation
Host Double-Booked Property
We arrived to the property and let ourselves in with the door code shortly after midnight, only to discover other people sleeping inside. The other guests booked 3 days after we did. We booked the property Jan 20, she confirmed Jan 21. The other guests’ reservation had a confirmation date of Jan 24. The host tried to say that instant booking on VRBO may have caused an issue, even though that wasn’t what happened. She blamed calendars synching, which could be true but she also talked to both parties through both platforms and met the other party at the house (we had 3 guests, they had over 6…so regardless she still didn’t recognize she messed up). It caused a ton of problems for my family scrambling for a place to stay. She did offer us the studio in the backyard she “wouldn’t charge us for,” but they also had guests out there and I am not staying with strangers. The security guard was nice. From what I could see of the house, it would have been nice to stay there. The fridge was loud, I did notice that. I do not recommend booking with the host, the home may be beautiful but she ruined our vacation by not being organized and did little to help us for the mess she created
Morgan W.
Bodde här 5 nätter i mars 2024