Where to start… a trip that was planned for 4 days ended up being 3 hrs. We arrived at the property with our 3 kids ready for fun.. first problem, ac unit was on top of the roof, sounded like a helicopter was up there. It was 115 outside and the ac wouldn’t go down passed 81 degrees. Manager said it would once the sun went down, it never did. The pool was abnormally warm(more like bath water), property manager said due to high temps outside that was the result nothing could be done. We travel to Palm Springs every summer never had this issue before with a warm pool. Next problem.. I had just loaded the fridge that looked seemingly new with a ton of food only to find out that the fridge temp was50 degrees I tried to change the thermostat, but it wouldn’t go down. Ice maker; broken so no ice. Called property manager she said someone would come in the morning… food spoils at 50 degrees, the fridge got up to 55. Needless to say we couldn’t stay there . No AC, no Ice or fridge and a warm pool. Drove 2.5 hours to get there and we’re there for 3 hrs just to turn around and be stuck in horrible traffic. Got home after midnight with 3 very upset children. Silver lining: manager refunded our money, but couldn’t refund our time that it took to get out there and back, gas money or our spoiled food. Such a bummer and could’ve been avoided if they took better care of this place.