This was the 10th property we have reserved in Watersound - we love the community and continue to come back every year. Mixed feelings about this stay so I've laid out the details below.
Pros:
- 360Blue was responsive to challenges that came up. A week prior to our arrival, there was an issue with initial property and 360Blue accommodated our party of 12 into 40 WatchTower Lane.
- Lovely house, two golf carts
- We had numerous, daily issues that arose. 360Blue was at least responsive and offered a 3% credit toward the cost of our stay.
Cons:
- 1st Floor AC was broken on first day and it took over 12 hours to resolve.
- Pool temperature rose to over 105 degrees
- Alarm went out at 3:30am one evening. Took over an hour to get a tech to fix which required me to stand by door and press a button every 5 seconds
- Smoke detector batteries went out, missing fan remotes, 3 TV remotes didnt work
-Cockroaches found in carriage house
Recommend proactive maintenance and better cleaning of home.