Sarah or Simon Ellis
100% återbetalning om avbokad minst 60 dagar innan ankomstdatumet
Misleading images and reviews on this property!
My family and I booked this property for 5 days this week. We checked in on Monday and vacated the property at 7am on Tuesday morning because it was disgustingly filthy. Sheets were stained. Pillows were old and smelly. The whole house smelt of damp and must. Blue loo was used in every toilet. I spent the morning we left picking up cockroaches before my children woke up. We took pictures and videos and mailed the owners . They didn’t reply for a few days and ignored our request for a refund. There are broken fixtures in bathrooms and outside. The photos on this website do not represent the current state of this home. The kitchen appliances are old and dirty and the cutlery is stained. It’s incredulous that the owners are renting this out as luxury accommodation when it’s completely the opposite. Its nothing short of a scam! Areas around the pool are broken and cracked. Pathways are stained. Tiled areas covered with broken tiles. There’s a chicken coop on the grounds with old furnitures thrown around it. There’s an old filthy BBQ is in the middle of the garden. The lists go on and on. The owner should be ashamed of themselves renting out a property in this condition. My daughter started crying when she pulled back the cover on her bed and saw stained sheets and pillows. At the very least their linen should have been clean. There is a 4th bedroom attached to the property with people living in it so don’t think you’re getting exclusive accommodation. I’m still shocked at how the owners treated us. They took our money but under EU consumer law we are entitled to get it back. Don’t make the mistake we made by booking this filthy run down home ! If you would like to see what it really looks like you can message me here. We would be happy to share our images and videos with you so you don’t have your holiday ruined like us. We see the owners have another property called TreeTops. You should request recent images before making any booking. Don’t be fooled and mistreated like us, it’s not a very nice feeling.
Brendan & Karen Morrissey
We have been completely baffled by this review.
The guests immediately prior to these ones (who left the day they arrived) gave us a 5 star review stating they “had a wonderful holiday in a beautiful property which was clean, well furnished and spacious”. This review is typical of what we normally receive. If you look at the last 8 reviews we have received six of them are 5 star and two are 4 star making an average of 4.75 which is rare. Their claims are incorrect in many cases and sometimes untrue.
Our sheets and towels are most definitely not disgusting and filthy. We have photographs taken by our staff on the day of their arrival which show how lovely and clean the house was.
There is no chicken coop in the garden and there is definitely no one living in the 4th bedroom. This is fantasy. These guests also sent us a video of our “front drive” but 50% of the film focused on our neighbour’s property.
It is a pity they chose not to speak to our staff. We always make it clear if guests have any issues to speak with them first as they can usually sort out the problem. We were out of contact due to an internet service breakdown. We always respond very quickly to guests especially if they have a problem.
As for cockroaches they are a part of a tropical climate and the guest only found one which is pretty usual especially if it has rained they will come up through the drains.
As well as the above we have received various threats from this guest. We have been renting our property for 19 years and never seen or received anything like this.
My husband and I rented the poolhouse and our daughters and family , all 8 of them, rented Mullins Bay House. We took the van taxi with Big Sean that Sarah recommended and were greeted by Andrew, the supervisor and Oneida, the house keeper! They were wonderful to us during our stay. We ordered a meal to be cooked upon our arrival, which was done by Andrew! So thankful! He also had some prearranged groceries picked up for us. So thankful as we had four children with us! We loved the pool which was cleaned regularly and loved seeing the mommies visit every day! I had lots of questions for Sarah before we left for our vacations and she was always available! This property is gorgeous, just a beautiful place for a family😽
A very spacious house set in beautiful gardens
This was our second stay at this property.We enjoyed this spacious comfortable house -having breakfast on the veranda watching the green monkeys who often pass through the beautiful garden. We made use of the lovely pool-a really relaxing place to be.
The location is great for us and the local Gibb’s beach was fabulous for snorkelling and sunset walks. We rented a car and so were able to explore a lot of the Island.Highlights for us this year were Stand Up Paddle Board lesson at sunset,diving with High Tides,snorkelling with lots of turtles and a visit to Hunte’s garden and the Atlantis Hotel for lunch on the east coast.
The property is very well managed from the booking stage onwards and we were looked after well by the local managers.
We look forward to another visit before too long.
Lovely gardens in a great location!
Property is in a great location only 5 mins to Mullins Bay!
Spacious clean rooms with air con which was great. The pool and gardens are a lovely feature and the bbq was a welcome addition.
Andrew and Oneta were extremely helpful and on hand when needed.
Without wanting to sound negative in any way at all as we had a lovely holiday, we would definitely give 5 stars if the property was updated a little and we did all feel that a welcome pack ie a few teabags/coffee/milk/oil/s&p/water would be really nice (we had these at another property the previous year that wasn’t as nice as Mullins Bay House and it was a really nice touch) .
It was good value for money and the location was perfect!
Perfect holiday experience
Mullins Bay House is a great property with beautiful gardens in a fantastic location with
a short walk to Mullins Beach.
We couldn't fault the property it had everything we needed and it was so helpful to have all our baby equipment and car seats provided. Sarah and Simon were a pleasure to deal with and provided very detailed local information before we even set off. Andrew and Oneta looked after us during our stay and couldn't have been more helpful.
We would really love to stay here again - we all had a wonderful holiday
Great home and location!
We had a wonderful stay at the Mullins Bay House. The home was lovely and very comfortable, and you can’t beat the pool and garden area. We were lucky to have the entire property to ourselves, so that was FANTASTIC! We will definitely stay there again.
Mullins Bay House ligger i den lummiga och populära Peterskyrkan församling Barbados med vackra stränder kantade av palmer och underbara solnedgångar över Karibiska havet. ---- Mullins Beach Restaurant är 350 meter bort och ett bra ställe för lunch blickar över kristallvatten. Bekvämlighet shopping är 800 meter bort tillsammans med 4 andra lokala äta platser. --- Speightstown, den färgstarka och livliga andra största stad i Barbados är drygt en mil norr med ett brett utbud av butiker, banker, barer och restauranger som mango och den berömda Fishermans Pub. ---- Holetown är 5 miles söder med cirka 20 restauranger och barer, taxfree shopping och andra tjänster. --- BRIDGETOWN huvudstaden är en annan 5 miles längre fram - och strax bortom det ligger de vita sandstränderna vid sydkusten. Andra aktiviteter: Luxury Spa 300 meter bort.