6/10 Okej
Alena B.
20 april 2024
Gillade: Renlighet, incheckning, plats och annonsens riktighet
Gillade inte: Kommunikation
Great location, house needs updating, unreliable management
Our stay at this property got off to a rocky start before we got there. After booking months in advance for 9 nights, we were informed by the owner/property manager(?) a month before check in that 3 of our nights were no longer available. We spent HOURS searching for a new place for the 3 nights. While the owner did provide some compensation, which was nice, the hassle of moving in the middle of our trip plus the extra cost of booking a new place a month out did not equal out.
Once we were there...
Pros:
- Awesome location. Very private. We loved being on the beach but set back a bit. Great pool and views. Telchac Puerto is a cool little town just a few min drive away.
- Nice space. The layout of the house worked well for our group of 2 parents, 3 kids (6.6.9) and a grandpa.
- Communication with the owner and local property manager was prompt and professional (other than changing our dates!)
- We felt safe in the house and in the area.
Cons:
- The house needs updating. There was a giant rip in one of the lounge chairs by the pool. Multiple pieces of window hardware fell off. Bedding left a lot to be desired.
- It was not well equipped for our stay. We had to buy our own trash bags, paper towels, etc.
- The master bedroom has a weird sound issue when it's windy, which was often. Nothing the owners can do about that but it was unpleasant and hard to sleep.
Overall, loved the location and pool but wouldn't book here again.
Alena B.
Bodde här 4 nätter i mars 2024