4/10 Dåligt
Natalie C.
5 maj 2024
Gillade: Kommunikation, plats och annonsens riktighet
Gillade inte: Renlighet och incheckning
Not what we expected
Starting from the beginning, the check in process wasn’t very smooth. We had to download a 3rd party app to get the check in instructions and communication of this was outside of VRBO.
Once we arrive at the rental, we were initially very impressed with the place. The views were amazing and it was in a beautiful area, but our perception changed quick when we encountered some issues.
After a little bit, we noticed that due to the tropical nature of the place there were a lot of small bugs around the property. There were a bit of gnats and flies throughout the place.
After we got settled, we see 2 cockroaches in the living area. We communicated this with management and they sent someone to drop off some traps. However, on the second night, we then again found another cockroach near our toddler’s crib. We understand it’s a tropical place, but we’ve never had this issue in the past when visiting the island. Due to the amount of bugs and dirty property, we decided that this place was not for us and left prematurely. Overall a beautiful area, but would not recommend due to the cleanliness.
Natalie C.
Bodde här 4 nätter i april 2024
