The property is beautiful & was a delight to stay at. Although we did have two big issues: 1). There were NO instruction how to access this property and the address does not show up on any maps? We came straight from airport and our contact Neomi was in school when we arrived, so she sent her aunt Elena who does not have a car, cell phone & did not speak English. Elena tried her best to get us to the house (we had to find her on the closed street, only thing we were told is that she had a pink shirt & a green umbrella)? It was not disclosed to us that that the entire road in front of the Finca was completely torn up, closed and barricaded, (and had been that way for months). Host needs to provide a map on how to get to back entrance gate. This was not provided and caused a lot of stress for 8 people & two vehicles. 2). Upon arrival (once we finally were able to access, Finca from back entrance and many difficult & tight turns to get there). This took several hours and lots of frustration) we discovered on our 1st night that there was no hot water, and no one wanted a cold shower. The next day a plumber was contacted and we had ONE night of hot water. With two nights remaining the hot water went out again on our 3rd day but this time without repair. 8 guest received one night only of hot water. This was upsetting to all and host simply apologized and did not offer any compensation for this inconvenience. Again, a very spacious, clean and lovely property. We made the best of it yet frustrations ran very high for all due to problems with access and no hot water hence the 3 star rating. Thank you