From the minute we booked, George was incredibly friendly and helpful, sending us directions, restaurant reccomendations, and helpful videos to help ensure our stay is as good as possible! He called me as soon as we arrived to welcome us and give us an opportunity in case we had any questions. This cabin was wonderfully secluded and I don't think I've EVER seen so many stars at night. The cabin was also so welcoming, and decorated like an outdoorsmens dream! I will say, as the description already says, you will need 4/all wheel drive for the driveway in the snow/mud season. Also be aware that many of Jackson's restaurants are closed in the beginning days of the week, but North Conway is a short drive to many restaurants and shopping! Overall it's a great place to unplug and reconnect with loved ones and the great outdoors!